Link Materi Kuliah Manajemen Pelayanan Publik - Ilmu Administrasi Negara bisa di download sebagai berikut :
http://www.4shared.com/folder/qn0NYQDP/Manajemen_Pelayanan_Publik.html
lebih detailnya:
http://www.4shared.com/office/OeQFPBlM/BUDAYA_BIROKRASI_PELAYANAN_PUB.html
http://www.4shared.com/office/mq4ujViE/buku_indikator_good_public_gov.html
http://www.4shared.com/file/bFQ4SRXM/Konsepsi-Manajemen-Pelayanan.html
http://www.4shared.com/office/G_1sGo4t/E-GovernmentAN2008.html
http://www.4shared.com/office/UKgsQcyw/Indeks_Kepuasan_Mahasiswa.html
http://www.4shared.com/file/76kSVJUN/Agenda-Kuliah-MPP-MAP-15-16-20.html
http://www.4shared.com/office/68u3mwXo/Pelayanan_Publik_Melalui_E-Gov.html
http://www.4shared.com/office/PNFY2eq5/prinsip-prinsip-pelayanan-publ.html
http://www.4shared.com/office/MblfSZ0M/Urgensi_New_Public_Service__NP.html
http://www.4shared.com/file/7GRR0B-O/npm_kota_jerman.html
http://www.4shared.com/file/01f0zIas/10-09-KINERJA_PELAYANAN.html
http://www.4shared.com/file/VeJATjkh/10-09b-MUTU_PELAYANAN.html
http://www.4shared.com/file/-ultWt4N/10-09a-TEORI-PENGEMB_KUALITAS_.html
http://www.4shared.com/file/z1crOX3f/10-08c-RE-ENGINERING_CULTURE.html
http://www.4shared.com/file/X-hG6IBA/10-08B-RE-ENGINE_ORG__2_.html
http://www.4shared.com/file/8RyKeN8C/10-08A-ReENGINE_MAN_KEP.html
http://www.4shared.com/office/88RU5lpQ/10-07-KONSEP__KLASIFIKASI_PELA.html
goood:)
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